Customer Reviews | Rocon - Contracting Services in New Jersey

~ Guy Hodina

~ Luke Haines Sr.

~ Donna Torres

~ Glenn Hofferber

~ Carolyn Bauer

When looking for a contractor to elevate my home after hurricane Sandy, it was extremely important to me to find someone that could handle the entire project from start to finish. I was working many hours and did not have the time to be my own general contractor, so I wanted someone that I could trust to do the job efficiently and quickly. I had heard of so many horror stories of contractors running off with deposits, quitting and disappearing mid job, and leaving without returning any calls. I have heard of so many people that are still out of their homes, trying to complete construction so they can return home finally. I interviewed many contractors, many of which I am so glad I did not choose as some have been arrested for fraud. Both myself and my neighbor decided to use Rocon due to the fact that they were a local company and had been in business for many years with a great reputation. From day one, I cannot say enough about my experience with Rocon. Not only were they extremely professional, but a pleasure to work with. Everyone went out of their way to answer your questions and help you through the stressful process in any way that they could. I was lucky enough to be able to secure a rental a few blocks away from my home. My husband and I were at the site each and every day to see the progress and work completed by Rocon. Many days we would speak with the workmen on the site, who always answered our questions completely and thoroughly. They never seemed bothered by anything we asked and took their time to discuss everything with us. They worked diligently, even on the weekends, to finish the job. The main hold up on our project, was the town of Brick who were very slow on their inspections. We were found to have an unstable deck, so we opted to have it fixed and put on Trex decking. I laugh because the deck was the longest part of the project, as they worked tirelessly to reinforce and fix this deck, never rushing to cut corners. It had a lot of problems and they have made it beautiful. A special thanks goes out to Phyllis in the office, as I dealt with her quite a bit and she was the biggest help, always eager to be of assistance. This project could have been a complete nightmare like the ones that most people are complaining about who had undependable contractors. Rocon was not only there for us through the entire project, but actually turned our home into the nicest on the street! We constantly have people driving by and stopping to tell us how great it looks. I cannot stress enough for anyone to use Rocon for any elevation or construction needs that you have as they do quality work.

~ Happy Homeowner

~ Andrew Savoca

I have been a customer of Rocon for over 15 years and that time spanned the renovation of a previously owned home and the total renovation, and now demolition and new construction of my current home that was destroyed by Hurricane Sandy. During this time, I have been more than satisfied with my experiences with Dennis and Rocon. His office and ancillary staff are always professional, hardworking and courteous. I cannot recall any time when questions, concerns and issues were not resolved amicably and in a timely fashion. All phone calls and emails are always promptly returned.

During an emotionally trying time when Hurricane Sandy ruined my home, Dennis made himself available on a Sunday morning to come to my home and help my family and I clean up after the devastation. He worked alongside us as we moved all of our water and mold destroyed personal belongings to the curb. He not only provided physical assistance, but emotional support as well. It was an overwhelming time for everyone and Dennis’s expertise and helpful recommendations aided us in making prudent decisions about our courses of action.

When the time came to make a decision about rebuilding, he walked me through all the confusing and necessary steps and we spoke numerous times about our options. I ultimately decided to demolish my home and put it up on pilings, and Rocon handled everything – always keeping me informed. He even went out of his way to meet with the Flood Insurance Adjusters to ensure they didn’t miss anything. To date, everything has moved quite smoothly with our construction and we are on schedule and within budget. I have and will continue to highly recommend Rocon without hesitation.

~ B. Christman

As a single woman managing my own renovation, I was careful about interviewing and researching several local general contractors for our home renovation. Rocon’s proposal was extremely professional and polished, and the estimate was right at the midpoint. With one minor exception, every subcontractor was extremely respectful of our privacy, worked very hard to clean up at the end of every day, and did very good to exceptional work. The entire team worked extremely hard to meet our deadline, and went above and beyond to coordinate and juggle all the various work crews. No project is without its frustrations, and several unexpected delays and expenses were handled professionally, fairly and with reasonable compromise. Communication via email was always responded to in a very timely fashion, and Phyllis seems to be avilable by phone at any hour! My only (minimally) negative experience was my own failure to understand and negotiate better “allowances” for electric/plumbing/flooring, etc.

Overall we were extremely satisfied with Rocon and their work. They clearly take pride in their business and in customer satisfaction. We would absolutely recommend them, and would certainly use them again in the future.

~ Kathleen Walsh

~ Brian Mallin

~ Susan Marchesi Miller

I used Rocon to elevate my home post Hurricane Sandy. Working many hours, I opted to choose a contractor that could handle the job from soup to nuts, as I felt that they would have more knowledge in handling such a job. I did not have the time to take it step by step, hiring numerous contractors to get the job done. Since I had to relocate during the elevation, time was of the essence to complete this job. My neighbor and myself chose to use Rocon since they were a local company with much experience. There are so many fly by night companies that popped up to do home elevations,. Constantly hearing of contractors running off with deposits, never doing the job and never finishing the job, Due to their reputation, I felt that Rocon would be the contractor of choice. I have to say that from start to finish, they were a pleasure to work with. Everyone was courteous and easy to work with. They went out of their way to complete the job professionally, always with a smile on their face. Everyone involved in the construction, as well as Phyllis in the office, always did whatever was required. Due to the fact that I was renting several blocks away, we came by our home every day. They would answer all our questions and even worked on weekends to get the job completed. The biggest holdups were the inspections by the town. They did quality work and it shows. I feel that our home is now the nicest on the block!! After hearing so many horror stories from people that used other contractors as well as many who were out of their home for years with no signs of completion in sight, I am extremely happy that I used Rocon. They made an otherwise extremely stressful situation as easy as it could be. I would definitely recommend this company to anyone who is using them for elevating or other projects.

Reviews From Satisfied Clients